Upcoming Network Outage
Date: July 25, 26 & 27
The First Nations Telehealth Network will be undergoing some network upgrades in the upcoming month. There will be a total network outage starting 8am July 25; this outage will interfere with all scheduled and non-scheduled videoconference therefore, at this time we ask that you refrain from booking any such sessions during that day. These upgrades are required to ensure the network continues to operate with enterprise security and reliability. There will be intermittent outages occurring July 26 and July 27. The time of these outages cannot be determined. If you wish to videoconference during these dates, we cannot guarantee the success of the call. The network should return to normal by 7am on July 28.
Dial String Changes
First Nations Telehealth Network has recently changed the dial strings for all units on the network. A dial string is the number used to call a unit. In order to connect with another site directly, they need to dial the units dial string. We have made these changes to provide consistency to all units on the network. To view the new dial string changes please visit our up to date Site Connection Directory in our library. Or click the link below.
Click here to view the directory
If you have any questions or are experiancing technicial difficulties please contact our support team at 1-888-999-3356 option 2 then option 1.